We collect the minimum information needed to quote, produce and ship your order. We do not sell it, and we do not use your enquiry to build a marketing list.
Last updated: [YYYY-MM-DD]
| Enquiry information | Company name, contact name, business email, country, buyer type and the content of your message — collected when you submit the quote form. |
|---|---|
| Order information | Delivery address, consignee details, tax identifiers and specifications required to produce and ship your order. |
| Technical information | IP address, browser type and pages visited, collected in aggregate by our hosting and analytics providers. |
| Design files | Drawings, logos and artwork you send us for OEM or ODM projects. Treated as confidential whether or not an NDA is in place. |
We do not use your contact details for unsolicited marketing, and we do not sell or rent your data to third parties.
| Freight & customs | Forwarders, carriers and customs brokers receive only the shipment data they need. |
|---|---|
| Testing & certification | Laboratories receive product samples and specification data, never your commercial terms. |
| IT service providers | Hosting, email and form-processing providers acting under data-processing terms. |
| Legal authorities | Where required by applicable law or a valid legal request. |
Send requests to eric@lovecafe.top. We respond within [30] days. Where your market grants additional rights under GDPR or equivalent law, those rights apply.
| Enquiries | Retained for [24] months from last contact. |
|---|---|
| Order records | Retained for the period required by accounting and tax law in our jurisdiction. |
| Design files | Retained while the project is active, or until you ask us to delete them. |
| Security | Access limited to staff who need it; data transmitted over encrypted connections. No method of transmission is entirely secure, and we cannot guarantee absolute security. |
This policy may be updated. Material changes will be reflected in the "last updated" date above.